"Let us give you that radiant look!"
PoliciesClinical Skin Care Center's Policies
Services are available by appointment.
We understand unexpected circumstances arise; however, an appointment is a promise between one of our experienced providers and the patient. With the time constraints of our providers, ample notice is required for rescheduling appointments. 24 hour cancellation notice is required if you are unable to make your appointment.
Products: We are constantly striving to create excellence, quality, and most importantly safety for our clients. For this reason, we cannot accept skin care product returns (with exception to clear defects in packaging or product) once your purchase has been completed.
Gift certificates: We will allow them to be transferred to another party if they cannot be used.
Treatments & Packages Expiration: All service packages and pre-paid treatments must be used within 1 year (365 days) of date of purchase or they will expire.
Treatments & Packages: We will gladly allow a one-time exchange of the unused portion toward other services, as we have a Non Refund Policy. Clients who have purchased our services from third parties (Groupon, LivingSocial, etc.) need to check the third party voucher for terms and conditions, as the terms or conditions of the deal/voucher will apply. Clinical Skin Care Center cannot refund as the third party entities are paid directly.
Please arrive 15 minutes prior to your scheduled appointment time. This will allow us to get you checked in and confirm any important information prior to your scheduled treatment. Arriving late may interrupt your service and the services of those who follow after you.
Clinical Skin Care Center Medspa takes privacy very seriously. We ensure that the staff at Clinical Skin Care Center Medspa will not discuss patient treatments with any other patient. In order to ensure full privacy, our staff may periodically ask you to verify specific information such as your phone number, address, email address and date of birth.